Q
What kind of gear reducer motor can you make?
We can manufacture DC motors below 3v-36v, with power less than 40W and diameter less than 45mm.
Q
Can the gearbox be matched with other motors?
Our standard gearbox can be matched with other motors. Matched brush, brushless, hollow cup, and stepping motors need to match the shape of our gearbox or require changes to the gearbox shape. Matching with other motors also requires custom proofing to prevent low efficiency, large losses, and shortened lifespans.
Q
Do you support customized gearboxes?
As a gearbox manufacturer with full R&D capabilities, we support customers providing us with gearbox shapes, required reduction ratios, and output speeds. We will develop customized products for you. Alternatively, you can provide your own R&D products, and we will optimize the structure, production, and assembly.
Q
Can you provide planetary gearboxes for testing free of charge?
To promote cooperation, we can provide samples free of charge while you cover the freight. Providing free samples to every inquiry would place a heavy burden on us. However, once we receive your formal order, we can refund the sample fee. We appreciate your support and understanding.
Q
What is the quality level of your planetary reducers?
Currently, our gear motors are exported to Japan, Germany, the United States, the United Kingdom, Indonesia, Singapore, and other countries. The majority of customers report excellent performance, low noise, and high torque.
Q
How long is the delivery time for the planetary reducer after ordering?
In general, standard gearboxes are delivered within 2 weeks. For customized products, samples are sent for confirmation within 30-45 days after the scheme and drawings are approved, followed by confirming the mass production delivery date based on order volume.